AllTalk Support : Enable call forwarding

✅ What Call Forwarding Does

• Redirects Calls Automatically
  When enabled, calls to your AllTalk number are sent to another number you specify—such as a backup agent, voicemail, or another device—without the caller needing to dial again. 

• Prevents Missed Calls
  If you’re offline, busy, or unable to answer, forwarding ensures the caller reaches someone or a voicemail instead of getting a dead line. This is critical for maintaining customer trust and responsiveness. 

• Offline: Forward when your device is unreachable. 

Navigate to Call Forwarding Settings and go to profile.

Ensure Call Forwarding is enabled for all users.

Set the primary forwarding destination (e.g., users mobile number or alternate extension).

Scroll back up and click on “save changes”.